Privacy Policy

Effective Date: April 2025

At Blessing Flower Shop, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit our website or place an order, we may collect the following personal information:

Name

Email address

Contact number

Billing and shipping addresses

Payment details (via secure third-party processors)

Order and delivery details

Greeting card messages (if provided)

We may also collect technical data such as your IP address, browser type, and device information to help us improve our services.

2. How We Use Your Information

We use the information collected for the following purposes:

To process your orders and deliver products

To communicate with you about your order status

To provide customer support

To send order confirmations and receipts

To personalize your shopping experience

To improve our website, products, and services

To comply with legal and regulatory requirements

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal data. We may share your information with trusted third parties only when necessary:

Delivery partners for order fulfillment

Payment processors to securely handle transactions

Service providers for website hosting and customer support

Legal authorities if required by law

All third parties are required to maintain the confidentiality and security of your data.

4. Security of Your Data

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes SSL encryption and secure payment gateways.

5. Retention of Information

We retain your information only as long as necessary for the purposes outlined in this policy or as required by applicable law.

6. Your Rights

You have the right to:

Access and review your personal data

Request correction of any inaccurate information

Withdraw consent for marketing communications

Request deletion of your data (subject to legal obligations)

To make such requests, please contact us at info@blessingflowershop.sg.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but this may affect site functionality.

8. Third-Party Links

Our website may contain links to other websites (e.g., WhatsApp, Instagram, Facebook). We are not responsible for the privacy practices of these external sites.